Individual clients
To ensure compliance with Canadian regulations, including international AML laws, KYC requirements and cross-border regulations, all individual clients are required to submit the following documentation for verification purposes:
Data and registration should be provided online.
- Government-issued photo identification (e.g., Passport, Driver’s License etc). *Please refer to the next pages to see ID Document requirements
- Proof of address (e.g., Utility bill, Lease agreement, or Bank statement not older than 90 days). *Please refer to the next pages to see proof of address requirements
- Social Insurance Number (SIN) *Only for Canadian residents.
- Tax identification number (if applicable).
- Source of funds (if applicable).
- Proof of income (if applicable).
*** Montowire retains the right to request any additional documentation deemed necessary during the compliance review process, in order to meet all regulatory and due diligence requirements as part of the client onboarding procedure.
Proof of Address Requirements
Montowire requires that proof of address be a document issued no more than 90 days prior to submission. The document must clearly show the individual’s name and the declared address. No translation is required for documents in the original language.
Establishment
The contractual conditions are the terms and conditions agreed upon in an Agreement between Montowire and the Client. The Agreement can be concluded through a personal meeting at Montowire’s office or through online boarding with the required forms and signature samples. Online boarding involves the applicant registering through the Montowire website, filling in the necessary forms, and agreeing to the terms of the contract. The Client receives access to their client account upon successful registration.
Submission Guidelines:
- If the document is in electronic form, you can upload it directly.
- If the document is in paper form, we recommend uploading a photo rather than a scan. The photo must be free of glare, show all document edges clearly, and the text must be legible.
Acceptable Proof of Address:
- Utility bills for essential services such as electricity, water, gas, waste disposal, telephone (landline), or internet (landline). Please note that only bills issued by the service provider are accepted; payment receipts are not acceptable.
- Bank statements, credit card statements, or a letter from the bank confirming the existence of an account.
- Correspondence or certificates issued by government authorities.
- Lease agreements and/or rental invoices.
- Tax returns.
- Council tax bills.
Unacceptable Proof of Address:
- Mobile phone bills.
- Identification documents that include an address (e.g., driver’s license, national ID).
- Letters from housing cooperatives/ homeowners’ associations or similar organizations.
- Payment receipts for utility services issued by banks or payment institutions.
- Bills for non-utility services, such as medical, insurance, or educational services.
- Screenshots of any documents.
ID Document Requirements
To comply with Montowire’s identity verification process, all identification documents must meet the following requirements:
Acceptable ID Requirements:
- Photos of both sides of the document must be uploaded if the ID has two sides.
- The ID document must be valid for at least 3 months from the upload date. If the document is valid for less than three months, please contact Montowire’s support team for further guidance.
- The document must not be scratched, stained, torn, or damaged in any way that affects readability.
- The applicant’s full name, date of birth, MRZ (Machine-Readable Zone), and other important information must be present and legible.
- All ID documents must belong to the same person whose identity is being verified.
Submission Guidelines:
- All ID documents must be submitted as photos



- The photo should be free of glare, show all edges clearly, and ensure that the text and relevant details are readable.